Business Accelerator: The broker’s guide to diagnosing and fixing business breakdowns

By Robyn Tongol

11 September 2025

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Business Accelerator: The broker’s guide to diagnosing and fixing business breakdowns

In the high-stakes world of broking, success is often celebrated with league tables and settlement volumes. But according to industry experts Jason Back and Alex Whitlock, the true secret to building a resilient, profitable business isn’t just found in the wins – it’s hidden in the failures.

In this episode of Business Accelerator, the team dives deep into the uncomfortable but crucial topic of business failures, saying that the most successful brokers are those who learn to spot, analyse, and rectify their mistakes quickly.

By learning to treat failures as valuable tuition payments, brokers can stop hiding their breakdowns and start fixing them – turning their biggest challenges into their most powerful advantages.

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Robyn Tongol

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