iscover 
Victoria Ledda has been appointed group chief information officer and Rodrigo Castillo group chief technology officer, with both set to join Commonwealth Bank of Australia’s (CBA) executive leadership team from 1 July, subject to regulatory approvals.
The appointments form part of a broader overhaul of the bank’s technology leadership structure, with CBA creating two new executive technology roles to oversee parts of its technology strategy.
Under the new structure, Ledda will lead business-aligned technology strategy and delivery across the group, while Castillo will oversee enterprise technology foundations, engineering, security, and AI capabilities.
CBA said the changes reflected the growing importance of digital, data, and AI capabilities to customer experience, operational resilience, and the future of banking.
Ledda joined CBA in 2021 and has held a number of senior technology leadership roles, including executive general manager of institutional banking and markets technology and executive general manager of retail technology.
Prior to joining the bank, she spent 15 years at Goldman Sachs in senior engineering and technology leadership positions across London, New York, and Sydney.
Castillo joined CBA in 2023 as chief technology officer after holding senior chief information officer and managing director roles at HSBC, where he led large-scale digital transformation and technology modernisation programs across international markets.
The pair will report directly to CBA’s CEO, Matt Comyn.
Technology ambitions
Comyn said the appointments reflected the scale of the bank’s technology ambitions.
“Technology is central to CBA’s strategy and to the experiences we provide for our customers. The pace of change in technology and AI means we need focused, hands-on leadership across both business-aligned technology delivery and the enterprise technology foundations that support the Group,” Comyn said.
“Victoria and Rodrigo bring complementary strengths and this model is designed to help CBA accelerate technology delivery, strengthen accountability and reflects CBA’s continued focus on delivering safe, resilient and reliable technology for customers.”
Comyn said that the appointments also demonstrated the depth of technology talent within the bank.
“These appointments reflect the depth of technology talent within CBA and our continued focus on delivering better, safer and more resilient technology for customers,” Comyn said.
The tide of technology
CBA’s technology push forms part of a broader shift in the banking industry.
In March 2026, a white paper found that lenders are significantly integrating artificial intelligence (AI) and automation into mortgage workflows to handle growing volumes, tighter regulation, and more complex credit profiles.
Earlier this year, CBA also developed a new AI system to help detect fraud and scam patterns as they emerge.
The system monitors more than 80 million signals every day, from transactions, card payments, and digital banking activity.
Similarly, Westpac has also announced that it will be implementing AI into its core workflows.
According to Broker Daily sister brand Cyber Daily, CEO Carolyn McCann said that the bank would increasingly move to a digital-first model.
Australia New Zealand Banking Group has also invested in technology developments within the bank, most recently with its agentic AI-powered CRM for business banking.
Many other banks have been innovating in their platforms, many of which are recognised at the Broker Innovation Awards.
Innovation in action
As AI, automation, and digital lending continue to reshape broking, standing still is no longer an option.
Broker Daily’s Broker Innovation Summit 2026, in partnership with NextGen, will bring together some of the industry’s brightest minds to explore how brokers can turn technological change into a competitive advantage.
Taking place in Sydney on 24 June before heading to Melbourne on 3 July, the summit will feature technology and AI leaders Pete Williams and Seth Watts, alongside a line-up of industry experts sharing no-fluff practical strategies to help brokers work smarter, improve client experiences, and future-proof their businesses.
The industry’s leading innovators will also be recognised at the inaugural Broker Innovation Awards, taking place in Sydney on 24 June, celebrating the individuals and businesses pushing the profession forward.
Get tickets for the summit here and the awards here.
[Related: Google has drawn a line between search and AI, most brokers haven’t noticed]
Want to see more stories from trusted news sources?Make Broker Daily a preferred news source on Google.