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Developed by the lender’s in-house technology team, the platform is designed to simplify application submissions and streamline document collection and processing.
It introduces secure digital document delivery, reducing manual handling and providing brokers and borrowers with a simpler submission process.
Bluestone chief commercial officer Tony MacRae said the platform was a major milestone for the lender and its broker partners.
“We know speed, certainty and simplicity are critical for brokers, particularly when they’re helping customers with more complex circumstances,” he said.
“That’s exactly what this platform has been designed to deliver.
“The early results are extremely encouraging, with turnaround times reducing significantly. More importantly, we’ve built the foundations for ongoing improvements that will continue to enhance the broker experience.”
Bluestone said developing the platform internally would allow it to introduce functionality more quickly, respond to broker feedback and adapt to changing market needs.
“Building our own platform gives us greater control over the experience we deliver and allows us to respond more quickly to what brokers need,” MacRae said.
“Our focus is on providing the tools and support that help brokers deliver better outcomes for more customers.”
Ongoing investment
The launch forms part of the lender’s broader investment in technology, with a focus on improving operational efficiency, scalability and service.
The non-bank has been doubling down on the broker channel since its brand refresh over a year ago, with broker-originated loans trending upwards.
MacRae said Bluestone had closed FY2025–26 on a $9 billion origination run rate compared with $2.4 billion three years ago and $4.5 billion last year.
In July, Broker Daily sat down with some of the lender’s executive team to discuss its strategy and forecasts for key growth areas in the market, including commercial lending, self-managed super funds and Australian Taxation Office debt consolidation.
[Related: Bluestone signs AFIA Code of Practice]
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