Robyn Tongol

Business Accelerator: Customer experience will shape the future of broking

The role of a broker extends far beyond simply being a loan facilitator. Brokers are a trusted adviser that is sought due to expertise and the customer experience they ...

LENDER • Thu, 10 Jul 2025

Spotlight: NextGen unpacks the future of open banking

Consumer Data Right (CDR)-powered open banking is the next frontier for broker efficiency. The industry is amid a period of change management, but low awareness is ...

TECHNOLOGY • Wed, 09 Jul 2025

Finance Specialist: It’s time for a new financial year reset

As we enter the financial year 2026, brokers should take the time to review past performance, reset, and prepare for the coming financial year.

LENDER • Tue, 08 Jul 2025

Borrowers highly vigilant about rate changes

The modern mortgage market has made way for hyper-vigilance from borrowers who keep tabs on rate movements more than ever before.

LENDER • Mon, 07 Jul 2025

Business Accelerator: The art of saying no in mortgage broking

Mortgage brokers often struggle with declining business, but saying no to unsuitable clients can save time, improve efficiency, and lead to better outcomes for both the ...

LENDER • Thu, 03 Jul 2025

Spotlight: Candid reactions from the industry’s top innovators

Following the hugely successful Broker Innovation Summit, the industry’s top innovators joined the Spotlight podcast to give some candid reactions and updates on their ...

TECHNOLOGY • Wed, 02 Jul 2025

Finance Specialist: Embrace disruption – why it’s a force for good, not fear

Disruption is often seen as an ugly word. It shouldn’t though, as it is making way for exciting change, especially in lending.

LENDER • Tue, 01 Jul 2025

Lagging regulation keeping crypto mortgages subdued

The recent ordering of two US mortgage lenders to factor crypto wealth into serviceability has some speculating on the future of lending in Australia. A history of ...

LENDER • Mon, 30 Jun 2025

Broker Daily Uncut live from the Broker Innovation Summit

The success of the inaugural Broker Innovation Summit was captured in a live recording from the crew.

LENDER • Fri, 27 Jun 2025