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The Australian technology platform announced the launch of both Cynario Agentic, a new capability within its AI policy research tool Charli, and a content automation tool designed to streamline brokers’ marketing efforts.
The launches coincide with this year’s Broker Innovation Summit, where Cynario Agentic will be demonstrated live.
AI policy tool launched
Cynario Agentic is one of the two tools announced. According to the fintech platform, Cynario Agentic analyses lender policy data, updated in real time, and is designed to help brokers navigate lender requirements more effectively.
Cynario said the tool can communicate and reason with more than 38 lenders simultaneously, identifying potential policy conflicts, exceptions, and lending scenarios before providing guidance to brokers across desktop, mobile, and email.
According to Cynario CEO Michael Richardson, Cynario Agentic represented a shift in how AI is being used within the broking channel.
“The biggest evolution in our industry isn’t that AI arrived, it’s that AI has stopped guessing and started reasoning,” Richardson said.
“There’s a lot of noise throughout the industry about AI replacing brokers. That’s the hype. The reality is that over the next few years the work that will disappear is the manual grind of digging through lender guides, cross-referencing policy and working out whether a deal even fits before you’ve spoken to a BDM.
“What isn’t going anywhere is the judgement, the relationship and the advice.”
Marketing automation expanded
The second new tool in the kit is Cynario’s newly expanded AI marketing offering with the launch of Content Automation, a new feature built into its existing marketing tool, Alex.
The feature allows brokers to create, personalise, schedule, and automatically publish marketing content up to three months in advance across five different platforms: Instagram, Facebook, LinkedIn, Google Business Profile, and WordPress.
The tool was built in response to the growing importance of social media and online platforms in the development of a client base in the broking industry.
Richardson said: “Every broker knows they should be posting consistently. Almost none of them have the time. The Content Automation Calendar closes that gap, allowing them to create, schedule and let it run.”
Content Automation will be available to all marketing users free of charge until 1 September 2026.
Innovation in action
The launch of both these new tools coincides with the start of Broker Daily’s Broker Innovation Summit 2026, supported by principal partner NextGen.
Brokers still have the opportunity to attend the Melbourne summit on 3 July, where technology and AI leaders Pete Williams and Seth Watts will join a line-up of industry speakers exploring the tools, strategies, and technologies reshaping the future of broking.
Buy tickets for the Melbourne summit here.
[Related: Google has drawn a line between search and AI, most brokers haven’t noticed]
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