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Uptain, an AI-driven non-bank lender known for its flexible documentation loans for business owners, expats, and non-residents, has joined the lending panel of Finsure Group, a leading aggregator in the finance sector.
Finsure’s head of sales for the southern region Chris Patsouras expressed enthusiasm about the partnership: “Uptain offer a unique solution that will help our brokers tap into a customer demographic they may not have been able to assist before.”
Patsouras highlighted his excitement about Uptain’s approach to customer service.
“I am particularly enthusiastic about Uptain because they prioritise customer service above all else, ensuring both their customer and the broker are taken care of throughout the application process,” he said.
“Uptain utilises technology in a way that helps reduce the complexity of notoriously challenging loan types and gives an important customer base in Australia a better finance solution.”
Linda Leong, Uptain’s head of sales and distribution, said on the firm’s dedication to tailored loan solutions: “It seems for many lenders, borrowers such as business owners, expats, temporary visa holders, and non-residents are almost an after-thought, with loan solutions that are just slight variations on their traditional offers, albeit with a higher rate.”
Leong further emphasised the importance of understanding customers: “But just like mortgage brokers, we believe that understanding our customers is everything to us.
“By gaining a complete picture, we can deliver tailored loan solutions that truly meet the needs of our customers.”
As part of their collaboration, Uptain will participate in Finsure’s professional development days across the country in September and will host the Welcome Function at the Finsure National Summit in Queenstown, New Zealand, this October.
Earlier this year, Uptain announced a strategic partnership with aggregator Custom Equity Group (CEG).
According to the non-bank lender, the partnership is aimed at assisting the business in expanding its service offerings to deliver “enhanced value to its brokers and clients”.
Uptain first opened its doors in 2023 as a portfolio company of credit and property fund manager Mountain Asset Management that partners with wholesale funders to provide residential and commercial property-backed loans.
The Melbourne-based lender launched into the broker channel to distribute its residential, commercial, self-managed super fund (SMSF) loans, and construction loans for business owners and expats.
These include owner-occupied and investor property mortgages of up to $2 million for residents and $1.5 million for non-residents/self-employed borrowers and SMSF loans of between $50,000 and $2.5 million.
It utilises artificial intelligence (AI) to “streamline and optimise the borrowing experience for clients”, including by matching borrowers with loans and assisting clients with loans after they have received Foreign Investment Review Board approval.
[RELATED: Finsure partners with Wealth Street]
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