Suncorp introduces payments via Apple Pay

By Reporter

07 May 2018

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Suncorp is the latest bank to offer customers the ability to make payments via Apple Pay.

The non-major bank announced that customers with a Suncorp debit card and a compatible Apple device will be able to use the contactless payment service.

Pip Marlow, Suncorp’s customer marketplace CEO, said that the availability of Apple Pay means customers have access to “faster and more secure payment methods”.

Actual card numbers are not stored on the Apple devices used to make contactless payments or on Apple’s servers, reducing the risk of exposure to third parties. Instead, Apple Pay uses tokenisation for increased security; card data is replaced with a unique identification token (called a Device Account Number), which is stored in the Secure Element of the Apple device.

Each payment is authorised with a one-time dynamic security code.

The service is compatible with certain models of the iPhone (iPhone SE and iPhone 6 and later), the iPad (iPad Pro, iPad 5, iPad Air 2, and iPad Mini 3 and later) and the Apple Watch. It also works on MacBooks through the Safari browser.

“Online shopping in apps and on websites accepting Apple Pay is simple with Touch ID, or just double-click the side button and glance at your iPhone X to authenticate with Face ID,” Suncorp said.

“There’s no need to manually fill out lengthy account forms or repeatedly type in shipping and billing information with Apple Pay.”

Other banks that have introduced the contactless payment service to Australian customers include Citibank and ANZ, which were the first banks in Australia to offer Apple Pay. The major bank also offers Google Pay (formerly Android Pay), Fitbit Pay, Garmin Pay and Samsung Pay, in addition to its own ANZ Mobile Pay platform.

The Commonwealth Bank of Australia, National Australia Bank and Westpac are yet to adopt Apple Pay, though they do allow customers to pay via other mobile platforms such as Garmin Pay, Samsung Pay and Google Pay.