podcast

Customers can distinguish between genuine human interactions and automated responses. Authenticity matters. Without trust, they will seek alternatives.

With around 12,500 brokers using the Quickli platform and just over 22,000 brokers in market, the dominant force in the lending space isn’t content with these numbers as it continues to grow ...

In this episode of Finance Specialist, Trent Carter and Jack Campbell discuss the importance of prudent financial planning in an uncertain economic climate, balancing optimism with ...

The landscape of the modern borrower is extremely diverse. With so many niche areas of operation, there is the potential for a shake-up in broker pay structures.

The role of a broker extends far beyond simply being a loan facilitator. Brokers are a trusted adviser that is sought due to expertise and the customer experience they can provide.

Consumer Data Right (CDR)-powered open banking is the next frontier for broker efficiency. The industry is amid a period of change management, but low awareness is stalling progress.

As we enter the financial year 2026, brokers should take the time to review past performance, reset, and prepare for the coming financial year.

The modern mortgage market has made way for hyper-vigilance from borrowers who keep tabs on rate movements more than ever before.

Mortgage brokers often struggle with declining business, but saying no to unsuitable clients can save time, improve efficiency, and lead to better outcomes for both the broker and the client

Following the hugely successful Broker Innovation Summit, the industry’s top innovators joined the Spotlight podcast to give some candid reactions and updates on their respective companies

Disruption is often seen as an ugly word. It shouldn’t though, as it is making way for exciting change, especially in lending.

The recent ordering of two US mortgage lenders to factor crypto wealth into serviceability has some speculating on the future of lending in Australia. A history of slow-to-act regulators is ...

The success of the inaugural Broker Innovation Summit was captured in a live recording from the crew.

As the financial year comes to a close, business owners will be preparing for the year ahead. It’s prime time to reflect, review, reset, and prepare.

Discussions around the servicing of SME clients often revolve around helping them with business loan needs. But what about when that client needs a home loan?