Spotlight: The MFAA on the currency of trust and future of broking

By MFAA
17 June 2026
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What does the future of broking look like in an industry being reshaped by technology, regulation, and shifting client expectations? This week’s Broker Daily Spotlight explores why trust will remain at the heart of this question, even as the pace of change accelerates.

Broker Daily’s Julian Barnes is joined by Mortgage and Finance Association of Australia (MFAA) CEO Anja Pannek to discuss the forces shaping the industry, from AI and cyber security to housing affordability and the growing role of brokers as trusted advisers.

The conversation also previews the upcoming MFAA National Conference, where the theme “Built on Trust, Ready for Tomorrow” will explore how brokers can navigate change while preparing for the future.

Tune in to hear more about a number of pressing themes, including:

  • Why trust remains the foundation of the broker–client relationship.
  • How AI is creating new opportunities and new responsibilities for brokers.
  • How the MFAA National Conference will be at the heart of these debates.

The conversation goes beyond today’s market conditions to examine where the profession is heading next.

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