RedZed launches new digital loan portal

RedZed has launched Introducer Connect, a digital loan portal designed to offer brokers and mortgage managers access to applicant data in real time.  

According to RedZed, the portal is part of its digital initiative to support the broker distribution network and provide mortgage brokers and intermediaries with immediate access to their client profiles, loan application information and key correspondence in an electronic format.  

The portal allows intermediaries to view the status, action dates and key loan data, such as the outstanding balance of a loan, available funds, what the current LVR is, repayments and terms in real time.

RedZed’s chief innovation officer, John Walshe, said the lender consulted with third-party stakeholders in designing the portal.

“Introducer Connect was delivered in an agile manner, with feedback and engagement from brokers and mortgage managers at the outset,” he said.

“This allowed us to build a portal that addresses the specific requirements of those using it.”

The lender’s head of sales, Adrian Fisher, added: “The new portal is an example of the significance RedZed places on the customer experience and its broker and mortgage managers.

“We are pleased to announce a gateway for simpler and quicker communication.”

RedZed claimed that the new portal was part of a long-term digitisation strategy employed by the lender.

“There are a number of exciting initiatives on our technology roadmap that will have a significant positive impact on the experience our customers have with RedZed,” Mr Walshe said.

RedZed stressed that its new portal contains “rigorous protocols” to ensure the security and protection of personal data.

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