Justin Picker - Avid Property Investor Wins Regional Broker of the Year

I first gained an interest in the mortgage space after buying two small investment properties and going through the finance process a few times. After leaving university, I didn’t have any banking or lending experience, so I completed the Certificate IV in Finance and Mortgage Broking. Essentially, I learned on the go, and being a client going through the process helped immensely. I started in mortgage broking in 2019 after a friend started a buyer’s agent company. Partnering with this buyer’s agent, who is now a primary referral source for my business, allowed me to take a leap of faith and start small. Since then, we have grown from just myself to a team of 10 staff.

The privilege of helping people build wealth through property is incredibly fulfilling. Every day presents new scenarios, and being a trusted advisor for many individuals seeking to expand their property portfolios is an honor. This role offers a unique opportunity to make a positive impact on clients’ financial futures.

With 10 staff members now on board, we strive to provide a seamless experience for our clients and ensure maximum efficiency from our team. This involves leveraging advancements in technology and implementing multiple checkpoints and touchpoints with customers to keep them informed and cared for at every step of the process.

The use of technology is crucial in staying ahead. We actively engage with clients through social media and video content for updates. Additionally, we are always testing and implementing new technologies to continually improve our processes and maintain our competitive edge.

Maintaining work-life balance and setting boundaries has been one of the toughest challenges. In a world where everything is on-demand, this is no different for broking. Although it’s still a struggle, we are making progress by setting clearer boundaries and ensuring time is allocated for both work and personal life.

Over the next five years, my goal is to continue growing my team into leaders. I’m not aiming for world domination but rather to provide our services to as many clients as possible while ensuring security for my staff and family. I want to build a supportive and successful environment where both our clients and team members can thrive.