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Commonwealth Bank (CBA) and Australia Post have agreed to extend their Bank@Post partnership for an additional five years.
The partnership, which is in its 106th year, enables CBA customers to access “over-the-counter” banking services across Australia Post’s network of 3,500 Bank@Post post offices.
The renewed agreement covers services such as bill payments, deposits and withdrawals at any Bank@Post outlet, while also providing investment in service, training and technology across the national postal network.
Following the announcement, CBA CEO Matt Comyn said: “Our partnership with Australia Post has been and continues to be incredibly important.
“We’ve been listening to our customers and we know they want the convenience and choice of how, when and where they bank with us whether it’s on our app, by calling our local call centres, in a CBA branch or at Australia Post.”
Mr Comyn added: “As two of the country’s largest organisations, we’re proud to partner with Australia Post to provide jobs for so many Australians and to continue to ensure customers and communities, especially those in rural and regional areas, have access to local banking services.
“Our relationship spans 106 years and goes back to the start of CBA in 1912 when we began offering our first banking services through post offices in Victoria. I’m delighted that we have been able to extend our relationship for another five years.
“This relationship symbolises our aim to be a better and simpler bank for our customers. We look forward to continuing the work we do side by side with Australia Post in supporting the communities that we both serve.”
[Related: AMP appoints former AusPost exec to board]
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