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Bendigo Bank to offer Tic:Toc tech to mortgage consumers

The regional bank has announced that it will use online lender Tic:Toc’s technology to power its own instant home loan offering.

Digital home loan fintech Tic:Toc has announced that Bendigo and Adelaide Bank will use its proprietary technology to power its own instant home loan platform, Bendigo Bank Express.

Bendigo claimed that the white label partnership would enable it to be “the first Australian lender offering a digital home loan application and assessment process under its own brand”.

Tic:Toc launched the World’s First Instant Home Loan™ in July 2017 and is now collaborating with financial institutions to offer their platform as a service, helping bring traditional home loan processes up to speed.

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Commenting on the announcement, Tic:Toc founder and CEO Anthony Baum said: “Tic:Toc is changing the customer experience when it comes to home loans. It’s no longer necessary to wait weeks for home loan approval, when it can be done digitally and conveniently.

“There’s actually not much difference between home loan options. But there can be a big difference in how that home loan is delivered, and the experience for the customer.

“Our automated assessment and approval technology also create dramatic cost efficiencies for lenders.”

He continued: “You only need to look to the United States to see how a digital home loan can change a market. Quicken Loans is now America’s largest home loan lender after launching their online product, Rocket Mortgage.

“Our partner, Bendigo and Adelaide Bank, shares our passion for great customer outcomes, so we’re delighted the bank has chosen Tic:Toc to offer its customers a truly digital experience, if they want it.”

Bendigo and Adelaide Bank managing director Marnie Baker added: “Our partnership with Tic:Toc is another example of Bendigo and Adelaide Bank investing in innovative technologies to offer Australian consumers more choice, and ultimately, better digital experiences.

“Our strategy means we can provide the best solution to customers by selecting the right partner to offer the right services to meet our customers’ needs and make it easier for them to do business with us. Fintech disruption, combined with banking innovation, is helping us drive better outcomes, and we consider relationships with fintechs, such as Tic:Toc, as a mutually beneficial strategy.

“We believe we can grow our business through our vision of being Australia’s bank of choice, and we will do this by providing new and existing customers with valued and relevant products and services, all while investing in new capability and innovation.”

The regional bank noted that Bendigo Bank Express will be available to customers in early 2019.

[Related: Digital lender recruits Tesla engineer to board]

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