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Economy

Bank satisfaction falls following royal commission and rate hikes

Satisfaction with the banks has dropped to a six-year low, driven by interest rate uncertainty and revelations of misconduct identified by the financial services royal commission, according ...

mortgagebusiness
APRA tells the cold hard truth about banking

The prudential regulator has outlined why there is often so much divergence between borrowers and lenders over a four-letter word. It’s not personal. It’s just business.

APRA
Personal insolvency rates rise 3 years in row

Personal insolvencies in Australia rose by 5.6 per cent in the 2017–18 financial year, according to new data from the government.

mortgagebusiness
Australian banks still using KPIs under new guise: FSU

Financial sector reviews have not changed the way Australian banks evaluate performance, the Finance Sector Union has told the royal commission.

mortgagebusiness
Analysis: How LVR limits helped de-risk the NZ mortgage market

A new study from the Reserve Bank of New Zealand (RBNZ) seeks to demonstrate how applying limits to loan-to-value ratios (LVR) helped de-risk the nation’s mortgage market.

mortgagebusiness
Arrears on non-conforming loans continue to fall

Delinquencies on prime residential mortgages are rising while those on non-conforming mortgages are falling, the latest data from Standard & Poor’s has revealed.

mortgagebusiness
Major banks reveal what it means to act ‘fairly and reasonably’

The big four banks have responded to the royal commission’s call for a definition of what it means to act “fairly and reasonably” towards a customer in “a consistent and ethical manner”

Major banks reveal what it means to act ‘fairly and reasonably’
Government and industry weigh in on credit curbs

The federal government, industry analysts and the Reserve Bank have weighed in on the impact of the recent slowdown in credit growth and weakness in the housing market.

federal government, credit curbs, industry analysts, Reserve Bank
Raising fines key to limiting misconduct occurrence

Raising the private cost of “bad behaviour” for companies is key to deterring it, the chair of the ACCC has said.

mortgagebusiness
Former Perpetual MD becomes CEO of MLC

Wealth management specialist Geoff Lloyd has been announced as the new chief executive of MLC, following NAB’s decision to exit its wealth management business.

Former Perpetual MD becomes CEO of MLC
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