Resolve Finance to develop franchisees with new training program

Resolve Finance recently announced an expansion of its Future Franchisee Partner Program from 2025, with the aim of tripling its franchisee business over the next six years.

This program will see brokers enter a training and mentorship program, described as “akin to an apprenticeship.”

Trainees will operate under the Resolve Finance brand in an MFAA-endorsed training program. According to the company, the initiative has supported more than 30 successful transitions to franchise ownership.

“This program has been phenomenally successful, so it makes sense to leverage the success and uniqueness of the program to grow our business,” said Resolve Finance’s general manager of distribution, Sandy Paravizzini.

Speaking to Broker Daily, Paravizzini drove home just how crucial it is to create training and mentorship opportunities for the next generation of brokers.

“Training and mentorship are the foundation of success for aspiring franchise owners. Our mentor program plays a pivotal role in setting up our people for success as they embark on their journey as franchise owners. This is akin to teaching someone to fish, so they can feed themselves for their lifetime,” he said.

“The program’s structured approach, like an apprenticeship, provides brokers with comprehensive training, practical experience, and personalised guidance. This combination equips participants with the necessary skills and knowledge to navigate the complexities of franchise ownership and achieve long-term success.”

Reactions to the program have been positive, said Paravizzini, and tailored support is helping brokers hone their skills.

“Our graduates value the lead flow from Resolve’s referral partnerships, our systems and structured inhouse training as well as marketing support. Graduates also highlight the tailored support and resources offered, which empower them to shape their businesses to achieve their own personal goals, while gaining valuable industry insights and hands-on mentorship,” said Paravizzini.

He encouraged brokers to get out there and access learning and development opportunities. Upskilling will not only assist in the professional development of a broker, but can translate to more effective results for borrowers.

“We ensure that brokers and franchisees have access to structured training and support as part of our commitment to their success. This emphasis on ongoing learning empowers brokers to stay updated with industry trends, refine their skills, and develop sustainable, thriving businesses. We have regular structured sessions throughout the year like our PD day program and broker-led learning sessions where the network can learn from our more experienced brokers,” Paravizzini said.

“We also support our brokers to seek opportunities for growth outside Resolve. Some brokers may have a special interest in customer segments such as first-time buyers, or different ethnic communities. Our tailored approach helps brokers tap into the best learning opportunities for their unique goals.”

[Related: ANZ enhances broker support through technology and education initiatives]

Jack Campbell is the editor of Broker Daily. After graduating from the University of Wollongong in 2022, Jack began his journalistic career working on Broker Daily’s sister brand, HR Leader. In August 2023 he was made the news editor and worked alongside some talented journalists writing articles and recording podcasts.

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