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How can lenders better support borrowers facing delinquency?
26 September 2023

Mortgage arrears rates and distressed sales have been rising recently amid financial instability, but what does debt collection best practice look like? Corey Smith, FICO’s senior partner, ...

Brokers’ market share slipped this quarter – what can they do about it?
8 September 2023

New research released by the Mortgage & Finance Association of Australia (MFAA) might be concerning for mortgage brokers. Chris Meaker from Brighten Home Loans looks at what brokers can ...

The non-bank revolution
29 May 2023

The Australian lending market has long been dominated by the big four banks, but, in recent years, there has been a remarkable surge in a previously overlooked sector of our financial ...

Will structural inflation be the end of property growth?
16 May 2023

Australians like to believe property values double every 10 years. It doesn’t, and the next decade could see annual growth rates of around 3 per cent as we navigate a new era of structural ...

Authentic brand activism: The value of diversity and inclusion
10 April 2023

As consumers increasingly demand diversity, inclusion, and gender equality from companies, businesses that embody these values can gain a competitive edge. But how can businesses communicate ...

How to make great (BIG) decisions, quickly
13 March 2023

Discovering the ‘DNA’ of great decision-making and problem-solving.

Non-bank lenders and brokers can help alleviate the housing crisis
3 March 2023

Housing supply is already hugely constrained and is only going to get worse, but brokers and non-banks can help, says Brighten’s Chris Meaker.

Is affordability a foolish utopia?
16 January 2023

OPINION: Affordability is the word on everyone's lips at the moment - but is it realistic to make things affordable in the long run?

Does your dog know you’re going to work?
19 December 2022

TrailBlazer Finance’s Jeff Zulman takes a look at how to set boundaries when working remotely.

Reducing customer emissions: The potential for banks and CDR
5 December 2022
Reducing customer emissions – the potential for banks and CDR

As the impacts of climate change bear down on global communities, financial institutions need to play a significant role in the net-zero agenda, says Chris Evans, head of Oliver Wyman’s ...

Mortgage values are cooling but a new buyer market is coming in hot
7 November 2022
Mortgage values are cooling but a new buyer market is coming in hot

Joust's chief revenue officer, Anny Le Wilson, outlines why brokers should be targeting Millenials now.

Has financial advice become a liability for brokerages?
24 October 2022
Has financial advice become a liability for brokerages?

OPINION Mortgages and financial advice seemed the perfect match on paper, but the economic reality has proved to be very different, writes James Mitchell.

House price panic: How inaccurate forecasts instil anxiety
29 August 2022
House price panic: How inaccurate forecasts instil anxiety

Dwelling price predictions continue to incorrectly reflect market movements and create unnecessary fear in home buyers’ minds, says the managing director of MoneyQuest & Buyers Choice, ...

Islamic banking is just the tip of an ethical industry movement
22 July 2022
Islamic banking is just the tip of an ethical industry movement

ESG — Environmental, Social, and Governance — has become the industry buzzword of 2022. However, while it all looks great on face value, customers are starting to question commitments from ...

Client retention should be a daily activity, especially now
19 April 2022
Client retention should be a daily activity, especially now

The best clients are the ones you already have – and with an interest rate rise coming, retaining those clients will become the real challenge for mortgage brokers.