Tim Gough steps into the new role, bringing with him 11 years’ experience at ASIC where he held various senior roles specialising in consumer credit and banking, insurance, and regulation and compliance.
Mr Gough also worked previously as a leading consumer advocate at the ACT’s Consumer Law Centre and the Consumer Credit Legal Service in Victoria.
Raj Venja, CEO and ombudsman at the CIO, said the depth of Mr Gough’s regulatory experience makes him “eminently qualified” for the role of deputy ombudsman.
“Tim brings to the role enormous intellectual rigour and extensive experience in financial services law,” he said. “He is well regarded by both consumer and industry stakeholders.”
Mr Gough will commence the role on an initial 12-month contract in early April.
[Related: Bank welcomes new director]