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complaints

4 October 2022

Connective Group’s top three tips can help protect brokers from borrower complaints during rising-rate uncertainty.

31 October 2024

Scam-related complaints spiked over the 2023–24 year as the ombudsman service records a new high in overall complaints.

26 April 2023

New data has revealed which banks, aggregators, non-bank lenders, and mortgage brokers are seeing the greatest number of complaints from borrowers.