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hardship

18 November 2024

NAB has been targeted by ASIC after allegedly failing to support customers when applying for hardship support.

30 August 2023

In an open letter to 30 large lenders, the corporate watchdog has urged them to step up their support for customers grappling with financial hardship.

6 March 2023

Latest NAB hardship data has revealed Australians’ cost concerns and workforce changes to suit.

30 November 2023

The major lender has found the number of Australians who have experienced financial hardship rose to 44 per cent in Q3 2023.

12 March 2024

While most households are meeting loan repayments, hardship applications have risen materially, according to the Council of Financial Regulators.

23 November 2023

Lenders are being urged to improve their hardship services with an increasing number of Australians needing assistance.

20 May 2024

The regulator has warned lenders that it will take enforcement action if they do not improve their financial hardship assistance services.

26 July 2023

Fewer borrowers took out mortgages in the second quarter of June 2023 as the impact of rising rates becomes “more evident”, data has revealed.

26 June 2024

After a challenging couple of years for the economy and many Australians’ finances, there is a silver lining emerging in the financial services sector that comes from an unlikely place, ...

5 September 2023

ASIC alleged the major bank failed to process 229 hardship applications within 21 days between 2015 and 2022.