Bluestone announces digital revamp

Bluestone Home Loans has introduced and integrated NextGen.Net’s ApplyOnline Application Centre as part of its newly overhauled digital lending platform.

The lender has implemented a full suite of ApplyOnline solutions, including broker-ordered valuations, the supporting documents service, the compliance tab, and the document verification service.

According to Bluestone, the digital revamp offers brokers a streamlined loan submission process and a faster “time to yes”.

It has created a digitised loan process to enable brokers to “take control at point of sale”, it said.

Bluestone chief executive Campbell Smyth said that the new digital platform would enable the lender to deliver better service levels and broker experience.

Bluestone Group head of lending and credit risk Colin Jepson said: “We can now give brokers visibility of their application as it travels through the process rather than them having to reactively contact us to find out what is happening.”

Chief technology officer at Bluestone, Jason Barry said: “We completely reimagined our core lending capability from application submission, to underwriting through to settlement and beyond.

“We brought together world-class partners and the best engineering, products and platforms to create the most transparent, broker-led home loan experience possible.”

NextGen.Net customer account manager Steven Hudson said that NextGen.Net assisted the non-bank lender with streamlining the process for brokers and their assessment team.

“Bluestone were very decisive in ensuring they deliver the best experience for brokers and first-class settlements while facilitating the fastest possible ‘time to yes’,” he said.

Bluestone has flagged upcoming updates to its digital offerings, including the introduction of electronic signatures and a comprehensive credit reporting (CCR) integration to reduce documentation requirements and help fast-track application assessment.

The lender recently expanded its broker support team with six new team members, as well as six new underwriters, as it ramps up for growth.

[Related: NextGen.Net launches benchmark reporting]

Malavika Santhebennur is the features editor on the mortgages titles at Momentum Media.

Before joining the team in 2019, Malavika held roles with Money Management and Benchmark Media. She has been writing about financial services for the past six years.