Opinion

Facilitating great customer service is all about being remarkable. Trail Homes' Nick Young outlines how to be remarkable and boycott being transactional.

The nation’s decision to re-elect Malcolm Turnbull’s Coalition government for another term will have a positive effect on the Australian property market as consumer confidence returns and ...

Another day, another fintech emerges from the ether. In fact, global research portal, Statista, predicts that worldwide investment into fintech is expected to reach AU$10 billion by 2018, up ...

It is essential that these investors are encouraged to add to the rental pool available to Australia’s growing population.

Now that the world’s first driverless car is a reality, it begs the question: how do we continue to investigate and find the most effective balance between technology and people?

The financial services sector has seen a rapid increase in the adoption of robot technology, with advancements in cognitive computing, robotics and ‘smart machines’ transforming and ...

The state governments of NSW, Victoria and Queensland are all now charging additional tax on foreign investment in residential property.

For many business owners, their business is a major component of their overall personal wealth and in many cases will form a significant part of their retirement funds.

Digital technology has increased interconnectedness and bridged the urban-rural divide – and one of the biggest sectors to benefit from this change is the financial industry.

They say the only constant in life is change, and as digital marketers scramble to make sense of the latest Google rule changes, it’s becoming clear that the ramifications of these changes ...

Australia’s property market is set to remain in the spotlight in the lead up to this year’s federal election.

We have all heard the saying that you should not think of retirement as retiring from work, but rather as retiring to something better.

Data is the crude oil of the digital economy. When refined with predictive analytics and modelling techniques, data can power personalised offers that boost customer loyalty, create upsell ...

For a number of years now, fintech start-ups have successfully capitalised on the digital technology boom by building customer-focused offerings in areas where traditional providers had ...

In case you missed it, Google recently announced the closure of Google Compare.

A quality reputation is a key tool in your marketing kit and, as such, it needs to be protected, nurtured and used to increase your earnings.

At the recent World Economic Forum, it was noted that 90 per cent of the data we use today was created in the last two years.

Incredible but true – bank chief executives are talking more about fintech than we are.

Financial markets are in turmoil and many economists are miserable about growth prospects, but try telling that to the fintech world. The outlook for mobile banking has never been ...

Despite growing pressures, property investors will once again be turning to bricks and mortar, thanks to the volatility of global share markets and the ASX dropping to 2013 levels.